Política de envío

Shipping and delivery policy

 

SimSwift sells digital eSIM data plans only. No physical product is shipped, so there are no shipping fees, customs charges or delivery times by post.

 

How your eSIM is delivered: after your payment is confirmed, your eSIM QR code and manual activation details are sent by email to the address you entered at checkout. Delivery is usually within a few minutes. Your eSIMs are also available any time in your SimSwift account.

 

Top-ups are applied to your existing SimSwift eSIM and confirmed by email.

 

Delivery is available worldwide. Before buying, please check that your phone supports eSIM and is not carrier-locked.

 

If your eSIM has not arrived within 1 hour, check your spam or promotions folder, then contact us at hello@simswift.com with your order number and we will resend it.